Many people who start using their first hosting account, or change companies, typically have queries regarding how certain things are completed or have problems setting up various things such as e-mails, site settings, and so on. That’s the reason why, a lot of hosting companies have compiled documentation with the most popular questions and issues in order to help their customers receive info swiftly and seamlessly. Consequently, the client support team members can concentrate on real issues that given clients may be facing, as the solution for the smaller things will already be available on the World Wide Web and clients will be able to easily fix them without having to get in touch with the tech support staff. Having in-depth documentation is rather important, particularly for new users with no previous experience, since the web hosting service entails an enormous amount of features and lots of individuals can get bewildered about what action to take. A good knowledge base can both help you carry out the procedures that you wish and discover how the hosting service functions as a whole.

Extensive Online Documentation in Web Hosting

Our web hosting packages include a comprehensive knowledge base where you can find info about all the problems that you may run into and their resolutions. You can get to know how to create and manage an electronic mailing list, how to use an .htaccess file, or how to continue in case the settings of your mail client are correct, but still you are unable to send email messages, for example. We have done our best to be as thorough as possible and to cover all possible options so as to help you save time and effort and to offer you different solutions for every single issue. The knowledge base features educative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become familiar with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in every Control Panel section, while if you want to browse through the whole collection of articles, you can go to the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting include extensive technical documentation where you will see info on all the features that our custom Hepsia hosting Control Panel offers, along with solutions to different questions and difficulties that you could face. All user manuals offer in-depth descriptions, which suggests that you won’t have to worry about omitting something if you need to export a MySQL database, for example. The troubleshooting articles encompass a variety of different likely reasons for specific problems and the solution for each and every one of them, so if you’re unable to send email messages although you have the right outgoing mail server settings, for instance, you can quickly see what the reason for this might be and fix the issue with several mouse clicks in your email client. As Hepsia offers quite a few features, you’ll be able to find applicable articles in each and every section. If you would rather browse all help articles, you can use the Help menu, which is located in the upper right corner of the page.