If your web hosting service provider supplies live chat support, you're able to speak with an agent live and learn useful information or get a problem resolved timely. The basic advantage of using chat compared to calling to talk to a live person is that you'll need just a computer with world wide web access, which means that you won't pay any fees in case you're in a different country or state. Furthermore, it is easier to copy and paste information for instance domains, usernames or error messages i.e. details that are sometimes hard to share with the other party on the telephone. The real-time chat is also a faster solution to contact the hosting supplier's support crew as compared to using a ticketing system. What's more, in the event that some issue needs a bit more time to be resolved, you are able to do something different while you wait for guidance on the live chat, so that you won't lose time - something that is not possible if you are on the telephone.

Live Chat Support in Web Hosting

As we believe that a lot of situations are usually resolved if you talk to a live person, we supply a live chat service for all of our potential and existing clients. The chat is accessible every single day and our customer support agents will assist you with a variety of questions and troubles. If you aren't our customer yet, you can learn more about our web hosting plans and the web hosting environment in general to be certain that your web sites will run effectively on our servers. In case you already have an account and you've got some questions or you experience any troubles with some of our services, you'll be able to join us on our live chat and we will provide you with the necessary info or help you troubleshoot the problem. You'll have to open a support ticket for certain problems that need longer time or the help of a system administrator, still for numerous standard troubles you can receive help right away.

Live Chat Support in Semi-dedicated Hosting

We provide live chat support as standard with our services, so if you have any questions regarding our Linux semi-dedicated hosting, you're able to speak with our customer support team whenever you need regardless if you've already acquired an account or not. In general, the chat service is intended for billing, pre-sales and basic questions and troubles, yet we are able to assist you with a lot of technical questions too. We can help you pick the optimal package for your sites in case you do not have an account yet, we can respond to all of the billing questions or concerns you may have or we can assist you with installing your new email address on your computer or smart phone - all the abovementioned will be done quickly since our live chat service is accessible all day long, every single day. No matter when you want help, you'll be able to talk with an agent and save time and effort.