A 99.9% Server Uptime
The primary advantage of creating your very own cloud hosting system is that you do not have to worry about compatibility issues – you set up a specific set of software apps in such a manner as to work with a given set of hardware components. The final result is something even more steady and dependable, as there are less possible chances of failure. We’ve built our cloud hosting platform using time–proven hardware components and a strongly tweaked version of SELinux in an attempt to set up a fully secure and safe home for your personal web sites.
That is why, with all our cloud hosting packages we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also set up our own internal network in each one of our datacenters. Everything is based on premium–quality hardware components built by Juniper. Plus, on every router, we have placed a firewall with an elaborate set of rules in order to sift out all dubious requests.
As a result, in each of our datacenters – in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your cash on the line, you cannot feel truly safe. This is the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel satisfied with our service or in case you want to use an even more powerful web hosting solution, such as a VPS web hosting service or a Linux dedicated servers – you’ll get your money back in full, without secret fees or repayment charges.
24/7 Technical Support
We have attentively chosen each individual member of our 24x7 support department to make certain that we can offer the very best support service that you can possibly get. Each one of our support engineers has many years of experience working with web hosting accounts behind his back, so they know what they are doing. What’s more, they’re available 24–7–365 – you will be able to get in touch with them at any moment and they’ll reply as quickly as possible.
Their average response time is just twenty minutes, while with other hosting companies you need to wait for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be responded to within 1 hour.