Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center included in our Website Control Panel. It includes an ever–expanding knowledge base with regularly asked questions and comprehensive instructional articles written by our accomplished help desk support team.

  • Top quality support service
  • Instructional Videos

  • If you would like to watch how a task is implemented or how an issue is solved, instead of just reading about it, check out our collection of step–by–step video tutorials. They cover a variety of topics and will help you swiftly learn how to work with our Website Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7–365 help desk service with a 60–minute ticket response time guarantee. Our team of expert technicians will be at your disposal to reply to all the queries that you may have. During non–peak periods, a reply will be given within just 20 minutes.