Support and Help Channels

  • 1 hour ticket response time
  • A one hour Inquiry Solution Warranty

  • Our crew of professionals will try their best to reply to your support tickets within about 1 hour. If, however, the trouble you have experienced needs help from our Administrators’ =Department,= we’ll send the ticket to the administrator in charge and will post a note to inform you.

  • Top quality support service
  • Qualified Tech Help Service

  • We are working for you around the clock to provide you with help and technical support and to assist you with any issue that you could possibly have while working with your virtual server. We’re able to support you with all pre–configured software, including your Operating System, server administration panel (with regards to the VPS type) and the Website Control Panel made solely by our company.

  • Intuitive help center
  • An Intuitive Help Zone

  • A thorough and regularly updated collection of articles is built into our in–house built Website Control Panel. It gives you quick tips on how to execute all of the general website management jobs. The Help zone presents thorough how to tutorials and step–by–step video guides. You can reach the Help section by clicking on the Help or Video buttons in the upper right corner of each Control Panel section.