Lots of people who begin using their 1st web hosting account, or change companies, often have questions with regards to how particular tasks are executed or experience difficulties when setting up various things like e-mails, website settings, and so on. This is why, a lot of web hosts have prepared documentation with the most standard questions and problems in order to help their customers get info swiftly and seamlessly. As a result, the support team representatives can devote more time to actual problems that given customers may be experiencing, as the solution for the minor things will already be available on the web and customers can easily solve them without getting in touch with the technical support staff. Having in-depth documentation is critical, particularly for new clients without any previous experience, because the hosting service entails a vast amount of features and lots of individuals can become confused about what action to take. A good knowledge base can both help you perform the procedures that you wish and learn how the hosting service works in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages come with a detailed knowledge base where you can find info about all the challenges that you may come across and their solutions. You can get to know how to create and administer an electronic mailing list, how to use an .htaccess file, or how to continue in case the settings of your email client are accurate, but yet you’re unable to send email messages, for example. We have done our very best to be as exhaustive as possible and to cover all possible options in order to save you time and effort and to provide you with different solutions for every single problem. The knowledge base comprises educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, whilst if you’d like to browse through the full article list, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature extensive technical documentation where you will find info about all the functions that our custom Hepsia Control Panel comes with, as well as solutions to various questions and predicaments that you may bump into. All installation guides contain elaborate instructions, which goes to say that you won’t have to worry about missing something in case you’d like to export a MySQL database, for instance. The troubleshooting articles include different potential reasons for specific issues and the solution for each one of them, so in case you’re unable to send email messages although you have the right settings, for instance, you can swiftly discover what the reason could be and recover the problem with a couple of clicks in your email client. As the Hepsia Control Panel has quite a few features, you’ll be able to find applicable articles in each and every section. In case you prefer to browse all help articles, you can use the Help menu, which is located in the upper right-hand corner of the Control Panel.