There are lots of cloud hosting suppliers available, still the majority of them are resellers that have restricted resources, particularly in terms of support. A good way to distinguish them is the option to contact the company over the phone. The level of support that you'll have via this particular channel of communication will vary depending on the service provider - a few of them offer experienced phone support, others offer basic and customer support only because some matters are more time-consuming and it is far easier to be resolved via a ticket, particularly when the situation needs to be escalated. However, it is good to know that you can always reach your web hosting supplier as there're lots of small problems that can be resolved efficiently and in a very timely manner with a phone call, not mentioning that you'll be able to get more details about the services even before you become a customer.

Phone Support in Cloud Hosting

As we have live telephone support 14 hours per day, you'll be able to contact us and talk with one of our customer support representatives to find out more about all cloud hosting that we offer and make sure that our servers match the system requirements for your websites prior to buying anything. For your benefit, we now have telephone numbers on three continents and you're able to call the one closer to you - in the USA, the UK or Australia. If you are already a customer, you will be able to give us a call about general and billing matters, and about some technical matters. In case the issue is strictly technical or it can take more time to investigate, you should go through our ticketing system, that will allow both you and our technical support team to track the details given by either side.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day phone support, you can be sure that there is always someone to assist you when you have any queries about the semi-dedicated server packages that we provide. Whether you'd like to learn more about the packages, you have a billing issue or some general problem, you can call us. Despite the fact that some more complicated problems may require a support ticket to give some time to our technical support crew to analyze, we'll assist you with numerous tech questions over the phone as well, saving you time and efforts. Since we have data centers on three continents - in the United States, the UK and Australia, we have local telephone lines in these countries as well. In case you are in another country, we have an international number where you're able to get in touch with us.