Q: What does the website migration service include? Will my website be safe?
A: If your current web hosting provider can no longer satisfy the necessities of your web site, or if you undergo constant network downtime, or if you are made to wait for hours for the technical support staff to respond back to you, it may be a smart idea to switch your web hosting provider, i.e. to migrate all the files for your web sites along with your databases from your current provider to your new provider. At Mujica Web Hosting, we realize that this can be difficult and time–consuming. Because of this, we will accomplish all that for you at no cost!Our seasoned technical staff will move your web site content from your present provider to us. Our techs have lots of experience migrating web sites and are able to take care of everything – from an average WordPress blog or Joomla™–powered web site, to a very complex, custom–built web app.
Q: Web site migration sounds like a lot of work. How much time is it going to take?
A: There are lots of aspects to bear in mind – the total amount of web files, the size of the database, the complexity of the site itself and the present workload of our web site migration experts, etc. Still, we do our very best to carry out all web site migrations within a 48–hour time period. Smaller websites are migrated faster – usually in under 24 hours.
Q: What info will I be required to give to your Website Migration Department?
A: Yup. We’ll need to have the name of the web site that you would like us to move. We will also need a way to log in to your present hosting account so that we can get the files associated with your site.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: Will there be any outage for my site?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your old hosting provider. Once the transfer is complete, we will make certain that everything is working correctly and that the integrity of your web content is not compromised prior to informing you that the transfer is done. Then we’ll tell you how to move the domain name over to your hosting account with us and how to modify the DNS records.
Q: Will my old web hosting provider know that I am leaving them?
A: While we move your website content, your web hosting provider will not be aware of the transfer at all. We won’t touch base with them in any way.
Q: Does it make a difference what platform my current provider is using?
A: Yes. We support all standard Linux–based web hosting platforms. We don’t support Windows–driven web hosting platforms, as we do not offer Windows web hosting solutions ourselves.Additionally, we do not support proprietary site building and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.