Q: Why do I need to move my site? What does web site migration include?
A: If your current hosting provider can no longer fulfill the needs of your site, or if you face regular downtime, or if you are forced to wait for hours for the help desk team to reply back to you, it may be a smart idea to change your provider, i.e. to move all the files for your web sites as well as your databases from your present provider to your future provider. At Mujica Hosting, we are aware that this can often be hard and time–consuming. That’s the reason why we will do all that for you for free!Our professional technical staff reps will transfer your website content from your present hosting provider to us. Our techs have plenty of experience migrating web sites and can handle everything – from a normal WordPress–based blog or Joomla–based web site, to an extremely elaborate, custom–made app.
Q: How much time will it take for my website to be moved over to your platform?
A: While we can’t give you an exact time window, since there are plenty of variables, including the physical size of the files and databases, the location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll do our very best to migrate your site within 48h, and in certain cases – within 24h (if the website content is not large).
Q: What data will I have to provide to your Website Migration Department?
A: We don’t gather any private info. We’ll need, though, the login information for your old hosting account and the name of the website that you’d like to transfer.
Q: My current hosting account has sensitive info inside. How can I rely on you?
Q: Will there be any outage for my website?
A: Nah. Your site will stay reachable online during the transfer. Once everything is completed on our end, we’ll inform you so that you can examine it and check for problems. If everything is okay, all you will have to do is update your domain name’s DNS records.
Q: Will my old hosting provider need to provide any information/assistance?
A: While we migrate your content, your web hosting provider will not be aware of the transfer at all. We won’t touch base with them in any way.
Q: Which web hosting providers can you transfer content from?
A: Yup. We support all traditional Linux–based hosting platforms. We don’t support Windows–based web hosting platforms, since we do not offer Windows hosting services ourselves.Additionally, we do not support proprietary site building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.